New membership registration

After checking the membership agreement,Please proceed to the email address input page.

Membership agreement

This agreement (hereinafter referred to as "this agreement") is the website "UNITED ARROWS ONLINE" (hereinafter referred to as "this site") operated by UNITED ARROWS LTD. (Hereinafter referred to as "our company"). ) And the terms of use regarding the services provided by each of our stores (hereinafter referred to as "this service").
Chapter 1 General Rules
Article 1 Definition
  1. The terms used in this agreement shall have the meanings set forth below.
  2. (1) A "member" is a person who has or resides in Japan and has applied for membership registration in accordance with the procedure of Article 4 of this Agreement, and the Company has approved this and registered as a member. Means generic
  3. (2) "UAHC" means UNITED ARROWS LTD. HOUSE CARD issued by our company using card media.
  4. (3) "Membership card" means the barcode membership card of UNITED ARROWS LTD. HOUSE CARD issued by the Company by electromagnetic recording.
  5. (4) "Terms, etc." are usage guides such as this agreement, personal information protection policy, cookie policy, and help regarding the use of this service, etc. posted by our company in this service, etc. Means a generic term for
Article 2 Scope
  1. 1. This agreement applies between the member and the Company regarding the provision and use of the member's benefits and this service (hereinafter collectively referred to as "this service, etc.").
  2. 2. Members shall use this service, etc. in accordance with laws, regulations, notifications, this agreement, etc. after agreeing to this agreement. Members shall be deemed to use this service after understanding and agreeing to all the contents of this agreement.
  3. 3. If the member is a minor, he / she shall use this service, etc. with the consent of the legal representative.
Article 3 Changes to this agreement
  1. 1. The Company may change this agreement at any time if it falls under any of the following items. Regarding the use of this service, etc. after this agreement has been changed, this changed agreement will apply.
  2. (1) When the change of this agreement is in the interest of the member
  3. (2) When the change of this agreement does not violate the purpose of the contract and is reasonable in light of the necessity of the change, the appropriateness of the changed content, the content and other circumstances related to the change.
  4. 2. When we make changes to this agreement, we will set the effective time of this agreement after the change, and by the time the effective time comes, we will inform you of the contents and effective time of this agreement after the change on our website. Members shall be informed by notifying or notifying by the method that the Company deems appropriate, such as posting above or by e-mail.
  5. 3. Notwithstanding the provisions of the preceding two paragraphs, if the member uses this service, etc. after notifying the change of this agreement in the preceding paragraph, or if the member does not take the cancellation procedure within the period specified by the Company, the member concerned. Shall agree to the changes to these Terms.
Chapter 2 Matters concerning members
Article 4 Member registration
  1. 1. Those who wish to use this service, etc. shall apply for membership registration.
  2. 2. The applicant for membership registration (hereinafter referred to as "applicant") is the "Applicant" in the email sent to his / her own email address after agreeing to this agreement from the "New Member Registration" page of this service. From the "Member Information Input" page, enter the information specified by the Company such as name, email address, password, address, telephone number, gender and date of birth, and register as a member by yourself. It is not permitted for anyone other than the applicant to register as a member on behalf of the applicant. In addition, the applicant shall be deemed to have understood and accepted all the contents of this agreement at the time of applying for membership registration.
  3. 3. The Company shall send a registration confirmation e-mail to the application based on Paragraph 1 when approving it, and when the e-mail is received, the person who made the application shall be registered as a member. ..
  4. 4. The Company may not approve membership registration if any of the following items apply.
  5. (1) The applicant has been punished by the cancellation of membership registration, etc. due to the violation of the terms of service provided by the Company (including, but not limited to, these terms) in the past. If it turns out
  6. (2) When it is found that the applicant's application content contains false matters
  7. (3) The applicant has had any delay in fulfilling the payment of fees, etc., non-receipt of goods, etc. for a long period of time, or other defaults, without a justifiable reason, regarding any service provided by the Company in the past. If it turns out
  8. (4) When it is found that the act of Article 19 (Prohibited matter) of this agreement has been performed in the past.
  9. (5) When the Company reasonably determines that it is inappropriate for the operation or management of this service, etc. to approve the application for membership registration.
Article 5 Issuance of membership card
  1. 1. The Company shall issue one membership card for each member. If the member uses the UAHC as a membership card (including not only the case of issuing a new UAHC but also the case of continuing to use the issued UAHC), the procedure of Article 4 is separately required. You need to register as a member.
  2. 2. Members shall store and use the issued membership card with the care of a good manager.
  3. 3. The membership card can only be used by the member who has completed membership registration, and cannot be transferred or lent to another person.
  4. 4. If a member who owns UAHC loses or steals UAHC, he / she shall carry out the procedure for reissuance. The Company shall not be liable for any damage caused to the member due to the loss or theft of UAHC.
  5. 5. Members can use their membership card in this service. UAHC cannot be used on this site.
  6. 6. When a member purchases goods or services at the store, he / she must show the UAHC or membership card at the cash register. Members acknowledge in advance that if they purchase goods or services without presenting UAHC or membership card, they will not be eligible for the benefits of Article 6, Paragraph 2 of this Agreement in principle. If you purchase products using this site, you will be automatically eligible for the benefits of Article 6, Paragraph 2 of this Agreement by logging in.
Article 6 Member benefits
  1. 1. Members shall be able to receive various information services such as e-mail delivery from the stores or brands designated by the members themselves among our stores. However, we may send you "Important Notice to Customers" regardless of your request.
  2. 2. Members will be granted the following benefits based on the actual purchase amount of goods or services. The actual purchase amount is for purchases made by all payment methods handled by the Company (including the use of accumulated points).
  3. Please check the link below for details on the benefits.
  4. https://store.united-arrows.co.jp/guide/members/
Article 7 Change of registration details
  1. 1. In the event of a change in all or part of the matters registered in the Company, the member shall promptly change the contents of the registration by a method separately designated by the Company. If such changes are not made, the implementation of business by the Company based on the matters already registered shall be deemed proper and effective.
  2. 2. The Company shall not be liable for any damage caused by the member not changing the registered contents as appropriate.
Article 8 Suspension of use of this service and cancellation of membership registration
  1. If a member falls under any of the following items, the Company will suspend the use of this service, etc., cancel the membership registration, and other measures that the Company deems appropriate without prior notice (hereinafter referred to as "member registration cancellation, etc."), and the Company shall not be obliged to disclose the reason for taking such measures. Even if measures such as cancellation of membership registration are taken, the member or former member who is the target of the measure will not be exempt from fulfilling the obligations such as payment obligations that have already occurred due to this service etc.
  2. (1) When it is found that the member has been deregistered due to a violation of the rules or regulations regarding some services provided by the Company in the past, not limited to this service, etc.
  3. (2) The registered information is found to contain false information (including the case where the address or residence in Japan cannot be confirmed)
  4. (3) When it is found that some services provided by the Company have been delayed in fulfilling their obligations to pay fees, etc., unable to receive goods, etc. for a long period of time, or other defaults, without justifiable reason.
  5. (4) When it is found that the act of Article 19 (Prohibited matter) of this agreement has been performed in the past.
  6. (5) If you violate any other rules (including, but not limited to, these rules) established by the Company.
  7. (6) When the Company reasonably determines that it is inappropriate to use this service or maintain membership registration.
Article 9 Withdrawal procedure
  1. 1. Members may withdraw from membership at any time through the procedures prescribed by the Company, and shall lose their membership qualifications when such procedures are completed. Members will no longer be able to use the services, etc. stipulated in Article 6 of this Agreement after losing their membership qualifications.
  2. 2. The Company may retain member information for a certain period of time even after the member withdraws in accordance with applicable laws and regulations.
Article 10 Management of membership number and password
  1. 1. The member shall be responsible for strictly managing and storing the password set by himself / herself at the time of membership registration and the membership number notified by the Company.
  2. 2. Members shall not transfer, sell, succeed, lend, disclose or leak the member number and password to any third party except with the prior consent of the Company.
  3. 3. The member shall immediately contact the Company if it is found that the member number or password has been used illegally by a third party or there is a risk of it being used illegally.
  4. 4. The member shall be liable for any damages caused by insufficient management of the member number or password, mistake in use, unauthorized use by a third party, etc., and the Company shall not be liable at all. However, this does not apply if there is a reason attributable to us.
Article 11 Use of personal information
  1. 1. We will confirm the order details of the products we sell, ship and contact the products, manage members such as membership and withdrawal procedures, distribute e-mail newsletters to those who wish to distribute e-mail newsletters, point services, etc. Offering and contacting, campaign planning, conducting questionnaires, marketing analysis (referring to sales performance analysis, access analysis, etc.), introduction of information about this service performed by our company, advertisement and promotion, products and services sold by our company To the extent necessary to respond to inquiries regarding (reservation, repair, delivery, etc.) and inquiries regarding credit card usage history, the member's name, address, telephone number, email address, etc. We collect or use personal information such as location information and information related to transactions.
  2. 2. Members are developers, department stores, and other commercial facilities (hereinafter referred to as "commercial facilities, etc.") in which the Company opens the information specified in Paragraph 1 of this Article, and providers of point programs to which the Company belongs. , Agree in advance that we may disclose or share to our affiliated companies and our business alliance companies (hereinafter referred to as "our alliance companies") that have concluded confidentiality agreements including personal information with us. Shall be. In addition, the member acknowledges in advance that various promotional printed matter, etc. will be sent from the provider of the point program to which the Company belongs, such as commercial facilities, the affiliated companies of the Company, and the affiliated companies of the Company.
  3. 3. Members can update or suspend the use of their personal information by the methods specified below.
  4. (1) If you want to update or suspend the use by yourself, please access the following site and update or suspend the use of your personal information.
  5. My page registration information (https://store.united-arrows.co.jp/member/)
  6. (2) For cases other than (1), please contact the following.
  7. https://store.united-arrows.co.jp/support/
  8. 4. In addition to the provisions of paragraphs 1 to 3 of this article, regarding the handling of personal information of members acquired by the Company in connection with the use of this service, etc., the "Privacy Policy (Privacy Policy) separately established by the Company.https://store.united-arrows.co.jp/shop/all/customerservice/privacy_policy.html) ”.
Article 12 Information about other members
  1. 1. The member may collect and use the following information regarding the member's access history for the purpose of investigating the member's access history and usage status or improving the service, and may disclose or share it with the company's affiliated companies. I agree in advance that there is.
  2. (1) Information about member identification information, activity history information in the application, location information, information about the device you are using, and connection information (including but not limited to member's personal information).
  3. (2) Member access information that we acquire through cookie technology
  4. 2. Members acknowledge in advance that the use of this service may be restricted if the Web browser is set to refuse cookies.
  5. 3. We collect from third-party data management platforms, affiliate service providers, analytics providers, application providers working with us and other similar service providers from cookies or server logs and similar technologies. After linking the following information of the member with the member's personal data, we will respond to inquiries about products such as marketing activities, data analysis, affiliate result approval, fraudulent use confirmation, member returns, and improve the quality of services. I will use it for the purpose.
  6. (1) Click history information (date and time when affiliate advertisement was clicked, advertisement posting site information, user environment information, etc.)
  7. (2) Purchase history information (order quantity, amount, order date and time, user environment information, etc.)
  8. (3) Registration information entered in the linked application
  9. (4) Device information and location information
  10. * Click here for details on our handling of cookie information (https://www.united-arrows.co.jp/policy/cookie.html)
Chapter 3 Matters concerning the establishment of a contract for this service
Article 13 Purchase of Products
  1. 1. Members can purchase products from our company using this service.
  2. 2. If a member wishes to purchase a product, etc., he / she shall apply for the purchase or use of the product, etc. according to the method specified separately by the Company.
  3. 3. With the application in the preceding paragraph, after confirming the delivery address and order details entered by the member, click the button to order, and then we will confirm the order details and send an email to the effect that we accept it. Upon reaching the member, a sales contract for the product, etc. shall be concluded between the member and the Company.
  4. 4. Notwithstanding the provisions of the preceding paragraph, if the Company reasonably determines that there are prohibited acts, fraudulent acts or inappropriate acts in each item of Article 19 of this Agreement regarding the use of this service, etc., the Company will regard the sales contract. Cancellation, cancellation and other appropriate measures may be taken.
  5. 5. After the sales contract is concluded, we will carry out the delivery procedure of the goods etc. according to the order contents. However, delivery of products, etc. by this service is limited to Japan. In addition, the member agrees in advance that delivery may be delayed depending on the delivery area and delivery status.
Article 14 Payment Methods
  1. 1. The payment amount for goods, etc. shall be the total of the purchase price of the goods, etc. including consumption tax and local consumption tax and the handling fee related thereto.​ ​
  2. 2. Payment for products purchased through this service shall be limited to payment by credit card in the name of the member or payment method separately approved by the Company.
  3. 3. When paying by credit card, the member shall be subject to the terms and conditions separately contracted with the credit card company. If any dispute arises between the member and the credit card company in connection with the use of the credit card, the member and the credit card company shall be responsible for resolving the dispute.
Article 15 Product Return or Exchange, Order Withdrawal or Cancellation
  1. 1. We will accept returns of products only in the following cases.
  2. (1) In the case where the goods are found to be counterfeit
  3. (2) When the product is defective
  4. (3) In the case where you receive an item that is different from what you ordered
  5. (4) In the case where goods are damaged during delivery
  6. (5) In addition to (1) to (4) above, in the following cases, if you apply for a return within 14 days after the item arrives according to the procedure specified by our company. However, items with "Not eligible for return" on the sales page cannot be returned.
  7. a. In the case where you used, washed or cleaned, or repaired the goods at or after purchase
  8. b. In the case where a delivery card is lost
  9. c. In the case where the product tag or label is removed or lost
  10. d. If the condition of the product (including but not limited to the box and accessories of the product) at the time of return is damaged, soiled, or lost in whole or in part compared to the time of delivery.
  11. e. In the case where the product becomes smelly, dirty or scratched by the customer
  12. f. In the case where the package is part of the product and the package is opened
  13. g. If it is a mask, underwear, other hygienic products such as swimwear or cosmetics, food and drink, lucky bags, outlet products, or reserved products.
  14. 2. The member shall apply for the return specified in the preceding paragraph according to the procedure separately determined by the Company, and for the preceding paragraphs (1) to (4), the Company shall bear the cost of returning the product, and the selling price at the time of purchase by the member. (If the member uses the points when purchasing the product to be returned, the points used are excluded), shipping fee, cash on delivery fee, and if the points are used, the points used will be refunded or used as a substitute. To exchange. Even if you wish to exchange for a substitute product, you may not be able to exchange it due to a shortage of the product. In addition, regarding (5) in the preceding paragraph, the member bears the cost of returning and the transfer fee for refund, and the Company will use the selling price (if the member uses points when purchasing the product to be returned, the points will be used. (Excluding minutes) and points used will be refunded, and shipping and cash-on-delivery charges will not be refunded.
  15. 3. When a member returns a product, etc., the points acquired by the member when purchasing the product, etc. to be returned shall be returned to the Company, and the Company shall receive the refund by deducting the points held by the member. will do.
  16. 4. If the Company and the member have points to be returned to each other due to the return of goods, etc., they shall be offset by the equivalent number and the remaining number shall be returned to the other party.
  17. 5. The member cannot cancel the order of the product, etc. between the time when the shipping process of the product, etc. is started and the time when the product, etc. arrives, unless there is a reason attributable to the Company.
Article 16 Disclaimers relating to Products
  1. 1. The Company shall have damages, losses and disadvantages caused by defects related to the quality, material, function, performance or compatibility with other products, etc. of this service, etc. and the products sold through this service. We shall not be liable for any damages or burdens, except when there is a reason attributable to us.
  2. 2. In the event of trouble due to an unknown delivery address, etc., the Company shall fulfill the delivery obligation of the goods, etc., by dispatching the goods, etc. to the delivery address specified at the time of purchase, and shall be exempted from such obligation.
Chapter 4 Matters concerning the use of this service, etc.
Article 17 Use of My Page
  1. Members can use the My Page designated by the Company. Members can browse each function on My Page after logging in, and enter, change, update, or delete information for each function.
Article 18 Disclaimer
  1. 1. If you provide a link from this site to another website or resource, or a link from a third party's website or resource to this site, we will provide the content, use and results of that link. We do not take any responsibility for (including, but not limited to, legality, effectiveness, accuracy, certainty, safety, up-to-dateness and completeness). If the Company reasonably determines that the content of the linked website or resource is illegal or inappropriate for the management or operation of this service, etc., the member will not be required to give any notice. The link can be deleted.
  2. 2. Transactions with advertisers (including but not limited to prize advertisements) or advertisements in this service (including but not limited to participation in promotions such as prizes) If there is, the member will make a transaction with the advertiser at his / her own discretion and responsibility, and the Company shall not be liable for this. The contents and conditions related to transactions such as payment of the price of products, determination of contract conditions, guarantee, collateral liability or existence of license are not guaranteed by the Company, and the Company is posted in this service etc. We shall not be liable for any damages caused to the member due to the advertisement or transaction made via the advertisement.
  3. 3. The Company shall be liable for any damages, losses or disadvantages directly or indirectly incurred by the member even if this service, etc. is temporarily suspended, canceled or changed in the following cases. I will not bear any responsibility.
  4. (1) When a natural disaster such as a fire, earthquake, flood, lightning strike or heavy snow occurs
  5. (2) When social unrest such as war, civil war, terrorism, riot or mayhem occurs
  6. (3) In the case where the Company cannot receive appropriate service from a telephone company, freight forwarder or provider with which the Company contracts
  7. (4) In the case where an event which the Company cannot deal with technically occurs
  8. (5) When the Company determines that it is unavoidable to stop or stop the system.
  9. 4. The Company shall fulfill its obligations and be exempted from liability by processing the affairs in accordance with the registered contents of the member.
  10. 5. If a member causes any damage to another member or a third party by using this service, etc., the member will resolve this at his / her responsibility and expense, and will inform the Company. Shall not cause any damage, loss or disadvantage.
  11. 6. The Company includes all damages (mental distress or other financial losses, etc.) caused by the use of this service, etc. (including the information provision act by the Company associated with this). We shall not be liable for this. However, this does not apply if there is a reason attributable to the Company regarding the occurrence of the damage.
  12. 7. Even though we have taken reasonable safety measures, unauthorized access to data related to this service, computer virus contamination, and other fraudulent acts have occurred, causing damage to our members. In the event that it occurs, we shall not be liable for it.
  13. 8. Even if we are liable, our liability shall be limited to direct and ordinary damages, unless there is intentional or gross negligence of our company.
Article 19 Prohibitions
  1. Members shall not perform any of the following acts. In the unlikely event that damage occurs to the Company or a third party in violation of this, the member concerned shall be liable for all damages.
  2. (1) Acts that cause inconvenience, disadvantage, damage to other members, third parties other than members, or the Company, or acts that may cause them.
  3. (2) Acts that infringe or may infringe intellectual property rights such as copyrights of other members, third parties other than members, portrait rights, personality rights, privacy rights, publicity rights and other rights. action
  4. (3) Acts of using this service for commercial purposes (excluding those approved in advance by the Company)
  5. (4) An act that is contrary to public policy, or that is in violation of laws, or an act that is likely to be the foregoing acts
  6. (5) An act of registering information containing false or misleading content
  7. (6) Acts in which members use content obtained through this service, etc. outside the scope of private use
  8. (7) Copying, selling, publishing, distributing, publishing, or similar acts of content obtained through this service, etc. through other members or third parties other than members.
  9. (8) The act of transferring the coupons, etc. distributed by the Company to another member or a third party other than the member, regardless of whether it is paid or free of charge.
  10. (9) Acts of collecting, accumulating or storing personal information of other members
  11. (10) Uploading content such as computer viruses, computer codes, files or programs designed to interfere with, destroy or limit the functions of computer software, hardware or communication equipment to this service, or by means of e-mail, etc. The act of sending with
  12. (11) Acts of misusing this service, etc. and receiving the benefits of Article 6 of this Agreement by fraudulent or unjustified methods
  13. (12) Acts of impersonating a third party to purchase products, etc.
  14. (13) The act of placing an order that seems to have no intention of ordering objectively, the act of returning or exchanging the purchased product, etc. without a reasonable reason, or the act of refusing to receive it.
  15. (14) Acts of fraudulently applying for or holding multiple member registrations
  16. (15) Other acts that the Company reasonably judges to be inappropriate, such as damaging or damaging the credit of the Company.
Article 20 Intellectual property rights
  1. 1. All intellectual property rights of the content provided through this service, etc. shall belong to us or a third party who has given us a license, and the license to use this service, etc. based on the registration stipulated in this agreement shall belong to us. , Does not mean a license of our intellectual property rights regarding our website or this service.
  2. 2. Regardless of the purpose, if any act prohibited by domestic or foreign copyright law or other laws such as unauthorized reproduction, reproduction or other unauthorized secondary use of our content is discovered. , We shall be able to take legal action immediately.
  3. 3. If any dispute arises between the Company and a third party due to the member's violation of the provisions of this Article, the member shall, at its responsibility and expense, resolve the dispute and cause any damage, loss or damage to the Company. No disadvantage shall be given, and if any damage, loss or disadvantage occurs to the Company, the member shall compensate for it.
Article 21 Maintenance of this service, etc.
  1. In order to keep the service, etc. in good working condition, in any of the following cases, we will temporarily provide all or part of the service, etc. without notifying the members in advance. It may be stopped or stopped.
  2. (1) In the case of regular maintenance and emergency maintenance of the computer system (hereinafter referred to as "system") for providing this service, etc.
  3. (2) When it becomes difficult to operate the system due to natural disasters such as fire, earthquake, flood, lightning strike or heavy snow.
  4. (3) When it becomes difficult to operate the system due to social unrest such as war, civil war, terrorism, riots or riots.
  5. (4) When system operation becomes difficult due to system failure, unauthorized access from a third party, computer virus infection, etc.
  6. (5) In the case where it is requested by an administrative or judicial agency
  7. (6) In other cases where the Company deems it necessary to suspend or discontinue the System for unavoidable causes
Article 22 Elimination of antisocial forces
  1. 1. Members shall make a commitment regarding each of the following items.
  2. (1) There is no connection with gangsters, gangsters, gangster-related companies / organizations, general assembly houses, social movements / political activity advocates, special intelligent gangsters, and other antisocial forces. In addition, he / she will not be an antisocial force in the future.
  3. (2) Do not commit violent acts, fraudulent or threatening acts, obstruction of business or other illegal acts against the Company by yourself or by using a third party.
  4. 2. If a member violates the preceding paragraph, the Company may cancel the membership registration, etc. without any notice or notification to the member.
  5. 3. The Company shall not be liable for damages, compensation or any other liability for any damages caused by the measures set forth in the preceding paragraph. In addition, the member shall compensate for damages caused to the Company by violating Paragraph 1 of this Article.
Article 23 Others
  1. 1. The member shall not assign or pledge the status as a member regarding this service, etc. and the rights and obligations based on the status to a third party unless the Company has consented in advance in writing.
  2. 2. Even if any provision of this Agreement or a part thereof is determined to be invalid or unenforceable by law, rule or notification, the remaining provisions and parts of this Agreement shall continue to be effective. increase.
  3. 3. If a problem that cannot be solved by this agreement or the guidance or response of the Company arises regarding the use of this service, etc., the Company and the member shall discuss in good faith and resolve it.
  4. 4. The governing law of this agreement shall be Japanese law.
  5. 5. If a proceeding arises regarding the use of this service, etc., the Tokyo District Court shall be the exclusive agreement jurisdictional court of the first instance.
Supplementary Provisions: This agreement shall apply to all members from March 2, 2022. In addition, the old agreement established before this agreement will expire with the application of this agreement. In addition, all inquiries regarding this agreement and this service, etc. are as follows.
United Arrows Customer Service Desk
Phone: 0120-559-652 (Reception hours: Weekdays: 10: 00-17: 00 * Excluding Saturdays, Sundays and holidays, and year-end and New Year holidays)